🚚 Free Delivery 💳 Open Before Payment ✅ 100% Authentic Product 🔄 Hassle-Free 3 Days Return Policy! 🚚 Free Delivery 💳 Open Before Payment ✅ 100% Authentic Product 🔄 Hassle-Free 3 Days Return Policy!
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Returns & Refunds

Last Updated: March 19, 2025

Thank you for shopping at Shiner Fabrics. We value your satisfaction and aim to provide a seamless return and refund experience. Please review our policy below for details on returning products and obtaining refunds.

1. Order Cancellation Rights

You have the right to cancel your order within 7 days of receiving the goods, without providing a reason.

To initiate a cancellation, please contact us through one of the following methods:

Once your cancellation is approved, we will process a refund within 14 days using the original payment method. No additional fees will be charged for the refund.

2. Return Conditions

To qualify for a return, the following conditions must be met:

  • Items must be returned within 7 days of purchase.
  • Products must be unused, in their original packaging, and in the same condition as received.

Non-Returnable Items:

  • Custom or personalized items.
  • Items that are perishable or have expired.
  • Unsealed items due to health or hygiene reasons.
  • Items that are inseparably mixed with other goods after delivery.

We reserve the right to decline returns that do not meet these conditions.

3. Returning Goods

Customers are responsible for the shipping costs and risks associated with returning products. Please return items to the following address:

Return Address:
Sitara Plaza, Ground Floor, Shop No.113, Factory Area, Faisalabad.

We recommend using a trackable and insured shipping method, as we cannot be held responsible for lost or damaged returns. Refunds will be processed upon receiving the returned items or proof of delivery.

4. Refund Policy

Once we receive and inspect your return, we will notify you of the refund status. Approved refunds will be processed to your original payment method within 14 days.

Exclusions: Sale items are non-refundable unless required by law.

5. Gift Returns

If the product was marked as a gift and shipped directly to you, you will receive a gift credit upon successful return. If the item was not marked as a gift, refunds will be issued to the original purchaser.

6. Contact Us

If you have any questions or concerns, feel free to contact us:

We are here to assist you with any issues regarding your order.