Help & FAQs
Find answers to your questions or get in touch with us!
Need Assistance?
We’re here to help you every step of the way. Whether you have questions about your order, need fabric advice, or want to know more about our services, explore the FAQs below or reach out to our team.
Frequently Asked Questions
1. How do I place an order?
To place an order, simply browse our shop page, select your desired fabrics, add them to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment details, and you’re all set!
2. What are your shipping options?
We offer standard and express shipping options. Shipping times and costs vary based on your location. You can view the details at checkout or check our Shipping Policy page.
3. Can I return or exchange my order?
Yes! We accept returns or exchanges within 30 days of delivery, provided the fabric is unused and in its original condition. Visit our Returns Policy page for more details.
4. How do I care for my fabrics?
Care instructions vary by fabric type. Each product page includes specific guidelines, but feel free to contact us if you need personalized advice!
5. What if my question isn’t answered here?
No worries! Reach out to us via the contact details below, and we’ll get back to you as soon as possible.
Get in Touch
Still need help? Our friendly team is ready to assist you:
- Email: shinerfabrics4@gmail.com
- Phone: +92 308 8777731